Software Solutions

We develop and integrate software solutions that simply make your business run better.

What we do?

Dynamics 365 CRM & Marketing are core products of Microsoft´s Cloud platform strategy. We help you get the best out of the Dynamics 365 platform to perfectly support the Customer Journey of existing and potential business partners.

We help you to deliver an optimized User Experience (UX) to your Employees to boost productivity for better sales and customer Service.

As engaged Customers are more loyal, less price sensitive and more open in their communication, we help you to understand your customers’ profiles and needs based on ongoing analytical insights.

After you mastered the basics in Customer Engagement, Analytical Insights and collaboration enabled productivity, we help you to boost marketing success with strictly targeted and automated campaigns for Dynamics 365 and LinkedIn Marketing.

What you get?

Enjoy your perfectly tailored standard software. Your employees will love to work with their CRM & Marketing solution, wherever they are – and in return, you’ll see a steep growth in customer happiness.

We help your teams to become perfect digital sellers at the right time and with the right information in your Customers Journey. This can’t be done with ongoing analytical insights and continuous improvement loops, so we help your teams to act based on analytical insights.

As a result, you’ll achieve more business with happier employees and customers as we don’t just deliver Software. We deliver Customer Engagement Solutions.

What we do?

Dynamics 365 Customer Service is a core product of Microsofts Dynamics 365 Customer Engagement strategy. We help you get the best out of the Dynamics 365 platform to perfectly support your Business partners Support Experience.

We help you to deliver an optimized User Experience (UX) to your Employees to ease Ticket management, recurring tasks and seamless collaboration with your business partners on all desired channels.

As Dynamics 365 Customer Service is seamlessly connected with your contracts and SLA Management as well as with your Sales teams, we help you to identify cross selling potentials from tickets and to open your business partner interaction to 24 x 7 self-service portals.

Perfect customer Service is your best friend in creating engaged and loyal Customers.

What you get?

Enjoy your perfectly tailored standard software. Your employees will love to work with the Dynamics 365 Customer Service solution, wherever they are – and in return, you’ll see a steep growth in customer happiness.

As all Dynamics 365 modules are seamlessly connected through the common data service technology layer, we help your teams to become perfect digital sellers at the right time and with the right information in your Customers Journey.

As a result, you’ll achieve more business with happier employees and customers as we don’t just deliver Software. We deliver Customer Engagement Solutions.

What we do?

Dynamics 365 Project Service Automation (PSA) is a core product of Microsoft Dynamics 365 Customer Engagement strategy. We help you get the best out of the Dynamics 365 platform to perfectly manage Project staffing and fulfilment.

We help you to deliver an optimized User Experience (UX) to onboard your Employees for sophisticated project and resource management, recurring tasks and seamless collaboration with your business partners on all desired channels.

As Dynamics 365 Customer Service is seamlessly connected with your contracts and SLA Management as well as with your Sales teams, we help you to identify cross selling potentials from projects and to open your business partner interaction to 24 x 7 self-service portals.

Perfect project delivery is your best friend in creating engaged and loyal Customers and engaged employees.

What you get?

Enjoy your perfectly tailored standard software. Your employees will love to work with the Dynamics 365 Project Service Automation, wherever they are – and in return, you’ll see a steep growth in customer and employee happiness.

As Projects are closely connected to collaboration and financials, we help you to seamlessly integrate with SharePoint, Office 365 and SAP.

What we do?

Our certified SharePoint and Office 365 experts implement SharePoint, Office 365 and Microsoft Teams based collaboration solutions to ease collaboration inside and over borders of your organization.

If we are allowed, we User Experience and Design workshops upfront to technical implementations. Our projects are based on recommended, technical implementation patterns, profound technical knowledge and project experience.

In case you used our professional services consulting services, we use the profound conceptional blueprint and your backlog as starting point to go ahead with technical implementation services.

What you get?

Enjoy tailor made technical solutions, ideally based on smart Information architectures and the results of User Experience workshops.

Well-designed collaboration platforms require intense preparations and ongoing editorial work – but you will benefit from a beautiful and attractive user experience that allows easy onboarding for internal and external collaborators.

What we do?

We help organizations to leverage the process automation potential of SharePoint and Office 365. Both platforms are genius development and integration platforms that allow to easily bridge gaps that are left by your legacy platforms.

Be surprised how we transform your SharePoint or Office 365 platform in to an impressive integration hub with PowerApps, Workflows and smart Add-Ins for your Microsoft Office applications.

What you get?

Enjoy tailor made, lightweight solutions that help you bridge system integration gaps, to automate repetitive tasks or to support structured processes where your legacy world or off the shelf apps are to bulky for your needs.

As we stick to standard technology, standard methods and well established design patterns, you gain productivity with tailor made apps – fully build on your standard IT stack.

What we do?

We integrate and analyze data and help you build data analytics workflows and solutions, that are prepared to grow from seamless end-user data journeys up to structured data warehousing.

Power BI is our solution of choice to help your users on their adoption journey from Excel to more sophisticated data analytics solutions that allow Dashboards, Analytical data navigation and the integration of diverse data sources.

If end-users run into “dead ends” with their own modeling capabilities, we help you to align your team- or department BI Analytics to data modeling patterns to grow into bigger data warehouse environments.

What you get?

We help you to master and automate your personal-, team- or department reporting requirements and show you tips and tricks to fully leverage the potential of Power BI.

We also clean up and align your existing Power BI solutions if you got stuck or want to master even more professional patterns and requirements or if you want to address a broader audience than your team or department.

We are also your experienced partner if you look for solutions to integrate your Microsoft and your SAP application and data world into embedded Power BI solutions that run in your application context.

What we do?

We create fresh ideas and new digital business models for your industry sector or your company. We are not just “App creators”, we are your digital business partners that helps you to find unique chances for increases productivity or earnings.

Our solution approaches are designed to fully support customer journey and digital sales, as our thinking is based on how digital technology can drive revenue. Implementation is of course based on agile patterns and professional DevOps and API Managed from the very beginning.

If we build Greenfield solutions, we take care to build unique products that pay out.

What you get?

You get profound solution knowledge together with profound business consulting to digitize your business and to drive revenues, user adoption or productivity at relevant scale.

Greenfield solutions are never cheap nor are they “One-Time” investments – so they better deliver a realistic mid- to long term perspective and measurable pay out.

What we do?

We help you to bridge gaps between systems, processes and data. Systems integration can reach from simple to complex work. We integrate Microsoft Technologies with other stacks, like SAP, Atlassian or diverse Web- and Data Technologies.

As even simple integrations require ongoing maintenance for every change of the involved systems, we typically build or use APIs and abstraction layers to reduce cost and to ease operations.

What you get?

Our Integrations help you streamline and leverage process efficiency and to close unwanted gaps or to get rid of repetitive data entry of same data in different systems.

Another desired effect of systems integrations are feature enhancements in given systems, like the enrichment of existing applications by collaboration features or AI based services.

What we do?

Add-Ins and Bot Development are smart ways to enrich your existing applications by new features without changing anything in your existing app.
We development productivity enhancements for Outlook, Word, Dynamics 365, Teams or SharePoint to use these applications as a natural part of business processes without switching applications.

Our Bots deliver interactive, language understanding based interfaces to automate repetitive processes.

What you get?

If you see users switching between Outlook, Legacy Systems, Post it Notes and Phone-Calls, it is likely that Add-Ins will help to increase productivity and user satisfaction.

Chat Bots can help you to massively unload support staff, sales or IT operations from 1st level support work. If you are looking for smart time booking, reservation or absence management solutions, bots can become your best friend. They work 24×7 and are always in good mood.


Before we start into projects, we take the time to get to know each other in a free Introduction interview of up to 4 hours. If you enjoy the start with us, we follow up with paid consulting workshops to identify your most important digital transformation goals, evtl. supported by Prototypes. Prototyping and testing is a natural part of our agile implementation process.

Our average projects are managed by the scaled agile Framework for lean enterprises (SAFe), which means that we follow structured rules and methods to achieve agile results.


Project Samples


What customer say

Dank EFEXCON haben wir ein Projekt gemeistert, an dem zuvor schon mehrere Ansätze gescheitert waren. Mit cleveren Ideen und erstaunlich schnellem Verständnis unserer komplexen Umgebungen konnte EFEXCON ein für die Endanwender einfach bedienbares System schaffen, das im Hintergrund verschiedenste Legacy und technische Systeme verbindet.

Dieter Bürgel, Senior Manager RWE AG

More...


Get in touch

Talk to us about a specific project and get a consulting voucher worth 1500 EUR (once for new customers).

If you're not ready for a call yet, find more details on our About us page.

Privacy Notice: When you submit the form, we save the submitted data in our CRM system. For detailed information on data storage, please see our Privacy Policy here.